CREWA Terms of Use
Effective date: 18 September 2026
Version: legal-v1.1.0
This English text is a translation of the Terms governing the CREWA mobile application, crewa.ru and related services and functions (the Service). The Russian version controls. These Terms also govern the purchase, payment and use of the CREWA Marshal paid subscription where a User purchases it.
By using the Service, creating or signing into an Account, purchasing CREWA Marshal or otherwise indicating acceptance, the User confirms that they have read, understood and accepted these Terms. A User who does not accept them may not use the Service.
1. Definitions
Rightsholder means the person identified in section 12 who owns or lawfully uses the exclusive rights in the Service and grants Users permission to use it.
Service means the CREWA mobile application, crewa.ru and related software, functions, digital services and materials provided by the Rightsholder.
User means an individual using the Service under these Terms. Account means the User's account for access to the Service. CREWA Marshal means a paid subscription providing additional Service functions. Content means text, images, photographs and other materials posted in or through the Service.
2. Subject matter
The Rightsholder grants the User a personal, non-transferable, non-exclusive right to use the Service. The Service is intended for personal, non-commercial use. Some functions are free; others require CREWA Marshal or satisfaction of other conditions shown in the Service. The functions, price, period and other material terms are shown before purchase and form part of these Terms.
3. Registration and age requirements
The User must provide accurate information, keep Account credentials confidential, promptly report suspected compromise and not transfer the Account to another person. The User may delete the Account through available Service functionality or another method provided by the Rightsholder.
The User must be at least 13 years old to create an Account or use CREWA. A parent or legal guardian cannot authorize a person under 13 to create an Account or use the Service.
If the User has not reached the age at which they may independently accept these Terms or consent to a processing activity for which consent is the applicable legal basis, they may use CREWA only with the consent or authorization of a parent or legal guardian to the extent required by applicable law. By creating an Account or using CREWA, the User confirms compliance with these age, legal-capacity and authorization requirements. Where permitted by law, the Rightsholder may take reasonable and proportionate steps to verify age or authority.
The Rightsholder may restrict or terminate access for a breach of these Terms or law, inaccurate information, infringement of third-party rights, or use that threatens the security or normal operation of the Service.
4. Use of the Service
The User must use the Service only for its intended purpose and available functions. The User may not break the law or infringe third-party rights; disrupt security or availability; obtain unauthorized access; bypass technical controls; use bots or automated tools unless the Service expressly permits them; or otherwise misuse the Service.
The Rightsholder may update, change or discontinue functions for development, security, legal or operational reasons and may temporarily suspend the Service for maintenance. Some functions may be limited to registered Users or Users with an active CREWA Marshal subscription.
5. Intellectual property
Exclusive rights in the Service software, design, interface, databases, CREWA-provided text and graphics, trademarks, trade name and other materials belong to the Rightsholder or are lawfully used by it. This provision does not transfer ownership of User Content to the Rightsholder.
Unless law expressly provides otherwise, the User may not reproduce, distribute, publish, adapt or commercially use the Service or its elements outside the available functions; reverse engineer or interfere with the software; or use the Rightsholder's marks, logos or brand elements without prior written permission.
6. User Content
Rights in materials
The User retains their rights in photographs, text, profile materials and other User Content. Posting Content does not transfer an exclusive right in it to the Rightsholder.
Licence to operate the Service
By posting Content, the User grants the Rightsholder a non-exclusive, worldwide, royalty-free licence to store and reproduce the Content, make technical format and size adjustments, and display and make it available through the Service to the audience determined by the User's settings and chosen function. These uses are permitted only to the extent necessary to provide and protect the Service. Technical changes must not misrepresent meaning or authorship. The licence does not override privacy settings, personal-data law or inalienable author rights.
Service providers
The Rightsholder may allow providers acting on its behalf to perform these operations only as necessary to operate the Service and subject to appropriate contractual restrictions. They receive no independent right to use Content for their own purposes under this licence.
Permissions the User must hold
The User may post Content only if they own the necessary rights or hold permission covering the uses described in these Terms. The User must obtain any permission needed for another person's image, personal data or other protected interests. Copyright, trademark, privacy and other rights must not be infringed. Public availability alone does not permit reuse by others outside the Service.
Duration and deletion
The licence starts when Content is posted and lasts while the User makes it available through the Service, but never longer than the period for which the User may grant the relevant rights. When Content or the Account is deleted, the Rightsholder stops making that Content available through the Service as part of the deletion process. Any further retention or processing is limited to the purposes and periods in the Privacy Policy, including legal obligations and the controlled backup cycle. Retention does not permit continued public display or advertising use. Independently retained copies may be outside the Rightsholder's control and do not extend its licence.
Advertising use
The general licence does not permit use of User Content in advertising or external promotional campaigns. Any such use requires separate permission identifying the material and permitted use, together with any consent required by law.
Prohibited Content
The User may not post Content that is unlawful or infringes third-party rights; contains threats, abuse, pornography, violence, cruelty, discrimination, extremist or otherwise prohibited material; contains malware, advertising, spam or unwanted content; threatens the Service; or misleads other Users.
The Rightsholder may restrict or remove Content where there are sufficient grounds to believe it violates these Terms, law or third-party rights.
Rights reports and appeals
If material infringes your rights, email support@crewa.ru with information sufficient to locate the material, identify the right and confirm your authority to raise the concern. Do not send unnecessary sensitive information. Access may be restricted or the material removed under applicable law. An objection may be sent to the same address. Personal-data processing, visibility and deletion are described in the Privacy Policy.
7. CREWA Marshal subscription
CREWA Marshal provides additional functions for the paid period. The functions, period, price, payment and renewal terms are shown before purchase. Access begins after successful payment confirmation. If automatic renewal is offered, the User is informed before payment about recurring charges and cancellation. Cancelling renewal prevents future charges but does not shorten a paid period. Payment-provider or app-store rules may also apply. Changes to price or composition apply only to new purchases or later renewal periods unless Russian law provides otherwise.
8. Payment and refunds
Payment uses the methods available at checkout. The relevant payment service or app store processes payment data; the Rightsholder does not receive or store full bank-card details. Refunds are handled under Russian law, these Terms and, where relevant, app-store rules. A request may be sent using the details in section 12 with information needed to identify the payment.
9. Liability
The Service is provided as available. The Rightsholder takes reasonable reliability measures but does not guarantee uninterrupted or error-free operation. Liability exclusions apply only to the extent permitted by Russian law. The User remains responsible for lawful use, Account security and their Content.
10. Force majeure
The Rightsholder is not liable for failure caused by extraordinary and unavoidable circumstances outside its control, including disasters, hostilities, terrorism, disorder, epidemics, government action and material communication or power outages.
11. Changes, governing law and disputes
The Rightsholder may update these Terms. A new version takes effect when published unless it states another date and does not change an already paid subscription period except as Russian law permits. Russian law governs. Disputes should first be discussed and otherwise are resolved under Russian law. If a provision is invalid, the remaining provisions continue to apply.
12. Details
Rightsholder: Individual Entrepreneur Konstantin Valerievich Inozemtsev
OGRNIP: 309774608400270
INN: 773165140009
Email: support@crewa.ru